At MBI916, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that form the foundation of MBI916's privacy policy to ensure your data remains secure at all times
All your personal data and financial transactions are protected by 256-bit SSL encryption. This technology ensures that information transmitted between your device and mbi916 servers cannot be intercepted by any third party.
Mbi916 has never and will never sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you and we fully respect your privacy.
All data management processes at mbi916 are carried out in compliance with Malaysia's Personal Data Protection Act 2010. This grants you clear legal rights to access, correct, and delete your data.
You have full control over your personal data at MBI916. You may request to view, update, or delete your data at any time by contacting our support team.
Your personal data is retained only for as long as necessary for the stated purpose or as required by law. After that period, data is securely deleted from all our systems.
In the event of any security incident that may involve your data, mbi916 is committed to notifying you and the relevant authorities within the timeframe required by law.
When you register and use the platform mbi916, we collect several categories of personal information to ensure your gaming experience runs smoothly, securely, and in compliance with all applicable legal requirements. We only collect information that is strictly necessary and will never request anything beyond what is needed to operate the platform.
During the account registration process, you are required to provide basic information including your full name as per your identification card, date of birth, MyKad number or passport number for international players, current residential address, active email address, and a valid Malaysian mobile number. This information is necessary to create a valid account and verify your identity as an eligible player.
To process deposits and withdrawals, mbi916 may collect your bank account details including bank name, account number, and account holder name. For e-wallet methods such as TNG eWallet and GrabPay, we collect the phone number linked to the respective digital wallet. It should be emphasized that mbi916 does not store credit or debit card numbers your data directly in our systems.
While you use the platform, our systems automatically record technical information including your IP address, device type and web browser used, operating system, login and logout timestamps, game and betting history, and general usage patterns. This data is used solely to improve our services, detect suspicious activity, and ensure a better gaming experience for you.
All information you provide to mbi916 is confidential and accessible only by authorized staff within the scope of their respective duties.
As part of the Know Your Customer (KYC) process, you may be required to submit copies of identification documents such as your MyKad (front and back), recent bank statements, utility bills as proof of address, or other relevant supporting documents. These documents are stored securely within our fully protected systems.
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Name, IC number, date of birth | Mandatory |
| Contact | Email, phone number | Mandatory |
| Financial | Bank account number, e-wallet | For Transactions |
| Technical | IP address, device type | Automatic |
| KYC Documents | MyKad, bank statements | When Required |
Mbi916 uses the information collected for specific, lawful, and transparent purposes. We will not use your data for any purpose not stated in this privacy policy without obtaining your consent first.
Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity and eligibility as a player, grant access to all games and services on the platform, and manage bonuses, promotions, and loyalty programs you are entitled to.
Your information is also used to detect and prevent fraud, money laundering, and other illegal activities, to comply with legal and licensing requirements, to conduct necessary background checks, and to ensure that the mbi916 platform is only accessed by eligible and qualified individuals.
Automatically recorded usage data helps the MBI916 technical team understand how players interact with the platform, identify areas for improvement, introduce relevant new features, and ensure platform performance is consistently maintained at an optimal level.
With your consent, MBI916 may send account-related notices, platform update information, relevant promotional offers, and the latest news about new games. You may opt out of receiving marketing communications at any time through your account settings.
mbi916 does not make any fully automated decisions that have a significant impact on you without human involvement. Every critical decision relating to your account involves manual review by trained staff.
Mbi916 takes an extremely cautious approach when it comes to data sharing. We does not sell your personal data to any third party under any circumstances. Data sharing only occurs in the following limited situations:
Mbi916 works with thoroughly vetted and trusted service providers to perform specific functions such as payment processing, identity verification, cloud services, and technical support. These providers are granted access only to the data necessary to carry out their tasks and are bound by strict confidentiality agreements.
Mbi916 may be required to disclose certain information to legitimate authorities such as Bank Negara Malaysia, the Royal Malaysia Police, or courts of law, when mandated by law, court order, or valid legal process. In all such cases, we will disclose only the minimum information necessary.
In the event of a business merger, acquisition, or asset transfer, user data may be transferred as part of the business assets. Should this occur, you will be notified in advance and your privacy rights will continue to be protected under the new agreement.
All third-party service providers working with mbi916 have undergone rigorous security assessments and are required to comply with privacy standards equal to or higher than our own.
The security of your personal data is a responsibility we take seriously. mbi916 continuously invests in world-class, multi-layered security infrastructure to ensure your information is always protected against cyber threats.
Beyond technical measures, mbi916 also enforces strict internal security policies. Only explicitly authorized staff may access player personal data, and such access is limited strictly to the scope of their duties. All staff undergo regular information security training.
Although mbi916 employs the highest security standards, no system can guarantee 100% absolute security. We encourage you to also take precautionary measures such as using a strong password and never sharing your login credentials with anyone.
Mbi916 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Function | Duration |
|---|---|---|
| Session Cookies | Maintaining your login status during an active session | Expires after logout |
| Preference Cookies | Saving your language and display preferences | 1 year |
| Analytical Cookies | Understanding how players use the platform | 90 days |
| Security Cookies | Detecting suspicious activity and preventing fraud | 30 days |
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the MBI916 platform and your overall gaming experience.
As an mbi916 player and as an individual protected under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or outdated personal data held in our records.
Under certain circumstances, you may request that we delete your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict the processing of your data in certain circumstances permitted by law.
You may request your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the rights above, contact the mbi916 Data Protection Officer (DPO) team via our customer support. We will process your request within 14 working days.
Mbi916 is an online entertainment platform exclusively dedicated to individuals who are of age 18 years and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without our knowledge, immediate steps will be taken to permanently delete that data from our systems and the associated account will be terminated immediately. Parents or guardians who believe their child may have registered on our platform are encouraged to contact the mbi916 support team without delay.
Mbi916 reserves the right to update and amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Each updated version of the policy will include the latest update date at the top of this page.
For amendments that are material and directly affect how we handle your data, MBI916 will send you a notification via your registered email or through a prominent notice within your account at least 14 days before the changes take effect.
Continued use of the mbi916 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, the mbi916 Data Protection Officer (DPO) team is ready to assist you.
You can reach us via:
mbi916 is committed to addressing every privacy-related request and complaint seriously, professionally, and within a reasonable timeframe. Your trust is our most valuable asset.
Join over 500,000 Malaysian players who trust MBI916 — a platform that not only delivers top-tier entertainment, but also puts your security and privacy first at all times.